Crazy Brownies ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this Privacy Policy, please do not use our services.

​

1. Information We Collect

We collect various types of personal information when you use our services, including:

• Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.

• Account Information: If you create an account with us, we may collect your username, password, and order history.

• Usage Data: Information about how you access and use our website, including your IP address, browser type, and activity on our site.

• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

​​

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including payment processing and delivery.

• To send you order confirmations, updates, and customer support.

• To improve our website, services, and products based on user feedback and browsing activity.

• To send promotional offers, newsletters, or other marketing communications (with your consent).

• To comply with legal obligations and enforce our terms and policies.

​

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee its absolute security.

​

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following circumstances:

• Service Providers: We may share your information with trusted service providers who help with operations such as payment processing, shipping, and email communication.

• Legal Compliance: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation or protect our rights.

​

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct or update any inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.

• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in the emails we send.

To exercise any of these rights, please contact us using the information provided below.

​

6. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

​

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

​

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Crazy Brownies
Email: contact@crazy-brownies.com
Phone: +971507030991
Address: Warehouse#2 24B Street Al Quoz Industrial Area 1, Dubai, UAE